Privacy Policy

šŸ”’ Lensoz Privacy Policy

At Lensoz, protecting your privacy and safeguarding your personal data is one of our highest priorities. We believe in transparency, accountability, and responsibility when handling the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, products, and services. By using Lensoz.com, you agree to the practices described below.

1. Disclosure of Personal Data

We may share certain personal data with trusted strategic partners who help us provide or improve our products, services, and marketing efforts. Such partners may include logistics providers, payment processors, IT support teams, or marketing agencies.

We will only disclose personal data that is necessary for delivering specific services, and such sharing is done under strict contractual obligations. Importantly, your data will never be sold or shared with third parties for their independent marketing purposes without your explicit prior consent.

1.1 Legal Compliance and Disclosure Security

There may be circumstances where we are legally required to disclose personal data. These include:

  • Compliance with laws, regulations, or legal proceedings.

  • Requests from public or governmental authorities, both within and outside your country of residence.

  • Situations involving national security, law enforcement, or matters of significant public interest.

Additionally, we may disclose personal data in good faith if we believe it is necessary to:

  • Protect our legal rights, users, or operations.

  • Investigate fraud or misuse of our services.

  • Enforce our terms, agreements, and policies.

  • Pursue remedies available under law.

2. Your Rights

At Lensoz, we take steps to ensure your personal data is accurate, complete, and up to date. As a user, you have specific rights regarding the data we collect:

  • Access: You can request access to the personal data we hold about you.

  • Correction or Deletion: You may request corrections to inaccurate data or deletion of data no longer needed.

  • Restriction or Objection: You can restrict or object to further processing of your personal data at any time.

  • Data Portability: You have the right to receive your personal data in a structured and standardized format.

  • Complaint Filing: You may file a complaint with your local data protection authority if you believe your rights are being violated.

For security purposes, we may ask for proof of identity before processing your request. In some cases, legal or regulatory requirements may prevent us from fulfilling certain requests. We strive to respond to all valid requests within 30 days.

3. Closing Accounts

If you wish to close your Lensoz account, you may contact us at support@lensoz.com. Once your account is closed:

  • We may delete some or all of your personal data without liability.

  • Certain data may be retained to comply with legal obligations, prevent fraud, conduct audits, or enforce agreements.

  • Limited information may also be stored for legitimate business purposes, such as analyzing impersonal data or supporting account recovery.

4. Third-Party Websites and Services

Our website, products, and services may include links to third-party websites, products, or services. Please note:

  • Lensoz is not responsible for the privacy practices or content of third parties.

  • This Privacy Policy applies only to data collected by Lensoz.

  • We strongly encourage you to review the privacy policies of third-party sites before using them.

5. Data Security, Integrity, and Retention

We use industry-standard technical, administrative, and physical safeguards to protect your data against unauthorized access, misuse, or disclosure. These include:

  • Limiting access to personal data to employees, contractors, and agents who require it for business tasks.

  • Regular monitoring of systems to detect and prevent unauthorized use.

  • Secure data transmission and storage practices.

That said, no system is 100% secure. In the unlikely event of a data breach, we will promptly notify you and relevant authorities as required by law.

Your Role in Security

You are responsible for taking precautions to protect your own account, including:

  • Keeping login details and passwords secure.

  • Logging out of shared devices.

  • Notifying us immediately if you suspect unauthorized access.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless:

  • A longer retention period is required by law.

  • Retention is necessary for dispute resolution, compliance, fraud prevention, or record-keeping.

šŸ“© Contact Us

If you have questions, concerns, or requests regarding your personal data, please reach out to us:

šŸ“§ support@lensoz.com

We are committed to ensuring your experience with Lensoz is safe, transparent, and trustworthy.

Privacy Policy